Even though I feel somewhat familiar with WordPress, I was still feeling a bit overwhelmed with the Genesis and child theme navigation I purchased. Stephanie came along right when I needed her. I may have eventually figured it all out but having her do the initial set up got me moving along to what was really important...blogging. Stephanie has been more than accommodating actually fitting me in while she was in the middle of a major move to another state with her family. She is very friendly and easy to work with and I am glad to have a go to person in case I get stuck on anything in the future.